If your item(s) do arrived damaged please send photos to we will process a claim on your behalf and send out replacements parts.Īny order cancelled after the initial 48 hours is subject to a $20 administration fee whether or not your product has shipped. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. It is the customer's responsibility to set this up. Note: Some larger items require delivery appointments with the freight companies at times. We ship directly from our different warehouses located in the USA, we do not ship from outside the USA.
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If you do not receive tracking information from us within six business days of your order feel free to follow up with us at Orders should arrive 4-14 days depending on product ordered and delivery location.
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If your order is in stock we'll process the charges to your card and it will usually ship out within two to three business days from the date of your order. If you have questions regarding shipping times for a specific product contact us here. If your product by chance is on backorder or unavailable we will void the pre-authorization and contact to you via e-mail. The confirmation means that we have only received your order in our system and have pre-authorized your credit card for the purchase.Īfter we receive your order we will automatically reach out to our vendors to confirm that the product(s) are in stock and available for immediate shipment. Orders will be confirmed via e-mail directly after you place your order. We ship only in the continental United States.
If you need white glove delivery which generally includes unpacking, removal/disposal of packing materials and transporting your order please select it or let us know before ordering.
Note: Most larger products are delivered curbside/outside via a Freight company. If your item(s) are available for immediate shipment (on business days) we will process the charges and submit the order to the destination. Due to the larger size of our products we do not offer express shipping options. Products usually ship out fast within 24-72 hours on business days via UPS, Fedex, or Freight Delivery depending on your items size.
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